Applied AI Solutions

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Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Bravo Cognos ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information (name, email address)
• Usage data (browser type, IP address, pages visited)
• Technical data (device information, cookies)
• Communications you send to us

3. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Respond to your inquiries and support requests
• Send you updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

6. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Canada. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: contact@bravocognos.com
Location: Canada

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Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing or using Bravo Cognos services, including emAI.sh and Helix, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Bravo Cognos provides AI-powered software solutions including but not limited to:

• emAI.sh - AI-powered email client
• Helix - Data exchange platform
• Custom AI development services

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws
• Not engage in any activity that interferes with our services
• Not attempt to gain unauthorized access to our systems

4. Intellectual Property

All content, features, and functionality of our services are owned by Bravo Cognos and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

5. License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services for their intended purpose, subject to these Terms of Service.

6. Prohibited Uses

You may not:

• Use our services for any illegal purpose
• Transmit any malicious code or viruses
• Attempt to reverse engineer our software
• Resell or redistribute our services without authorization
• Use our services to harass, abuse, or harm others

7. Service Availability

We strive to provide continuous access to our services but do not guarantee uninterrupted availability. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

8. Data and Privacy

Your use of our services is also governed by our Privacy Policy. By using our services, you consent to our collection and use of data as described in the Privacy Policy.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be error-free or uninterrupted.

10. Limitation of Liability

To the fullest extent permitted by law, Bravo Cognos shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

11. Indemnification

You agree to indemnify and hold harmless Bravo Cognos from any claims, damages, or expenses arising from your violation of these Terms of Service or your use of our services.

12. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms of Service.

13. Governing Law

These Terms of Service are governed by the laws of Canada and the province of Ontario, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of the ADR Institute of Canada.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms of Service constitute the entire agreement between you and Bravo Cognos regarding the use of our services.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through our services.

18. Contact Information

For questions about these Terms of Service, please contact us at:

Email: contact@bravocognos.com
Location: Canada